How long will it take to receive my custom t-shirts?
Typical turnaround time is 10-14 business days from the time final artwork and payment has been received, if not sooner.
Do you offer rush orders?
Yes, rush orders are available.
Can I supply my own t-shirts & garments?
Yes, but on the rare occasion that something were to misprint we cannot compensate you for the garment cost, only the printing fee.
What type of file should my artwork be?
For optimal results files should be a vectored .pdf, .ai, or .eps. Otherwise we can work with full sized resolution (300dpi) rasterized images as well.
Can I get a sample first?
Every order gets a Digital Mockup of their design on a shirt for proofing. Due to the lengthy prep time and high cost associated with screen printing, physical sample prints for orders of fewer than 100 units are only available with our Direct to Garment Printer on LIGHT color garments only ($35.00/each, ships free). For orders of 100+ units, screen printed samples are available for $50/color (i.e. a 1-color front, 1-color back - $100). This fee would then be applied to the total once the order is placed.
How large can you print?
For Unisex/Men's tees our screen printing orders our max print size 13x18 Ladies shirts are limited to 10x16; and for Direct to Garment printing our max print size is 14x16. Assuming the garment has a large enough print area.
Do you offer All Over Printing over the seems/sleeves?
No. Only over the front of Zip-Ups.
What types of shirts do you have?
We have wholesale relationships with pretty much everyone including American Apparel, Alternative Apparel, Gildan, Next Level, Anvil, and so on. It would be impossible to show every product on our website, so If there's something you'd like that you don't see - don't hesitate to ask!
What are setup fees?
In order to make a screen when screen printing, it requires a lot of supplies including vellum, emulsion, toner, & more. Once any image is made into a screen, we keep these supplies on hand for future use. All screen printers work this way, some just factor the cost into each shirt, which we don't like to do.
Are there setup fees on reprints?
No, as long as the image size & placement remain the same, there are no setup fees on reorders of 24+ units.